last mile delivery management

According to elogii, in 2020, 15.05 billion home packages have been delivered to customers worldwide. This statistic, which has a good improvement over last year, shows the growth of businesses and online stores during the Covid. This growth, which will continue even after the Covid-19, does & will have a major impact on the logistics industry, especially the delivery sector and last-mile delivery management.

There are many reasons for optimizing and Managing the Delivery process and we will discuss some of them in this article. Stay with us until the end of this article.

What is Delivery management and why is it important?

Delivery management includes a wide range of activities such as purchasing equipment, Fleet repairs and maintenance, Delivery assigning and appointing drivers, and so on. As mentioned, We mentioned delivery management has a direct impact on customer satisfaction and in Our World, negative customer feedback from a brand can push an organization to the brink of extinction.

Therefore, it can be said that proper Delivery management and process optimization is one of the most important and key processes Any business does.

delivery management

Benefits of optimizing the transport fleet

Operation automating

Automating various processes of an organization is one of the most important features of an organization. In the Delivery Section, most of the planning, execution, and monitoring processes can be easily automated using up-to-date software and tools such as Angariium. The automation Process helps your manager to have enough time to think about strategies instead of handling daily business issues.

Easy scalability

Your Delivery Fleet must be scalable, and scaling an optimized process means losing money and having angry customers on a higher & bigger scale. For example, Imagine a business with about 50 Delivery per day. The business must be ready to increase its orders by 25% in a day. Of course, in low numbers, delivery increasement rate is much higher and sometimes it is necessary to be ready to increase them by 100%.

If business processes are not optimized, this Capacity increment instead of Making a higher income level for your company ruins your brand and lowers your company profit. So your business structure and processes need to be optimized Then you can expand your business and experience huge growth in the number of deliveries per day.

Increase fleet security

According to the jungleworks website, the Deliveries accidents rate is 20% Annually. these accidents can cause financial and human losses, reducing accident annual rate should be your business’s number 1 priority. Delivery route optimization helps you to shorten driver’s routes and mileage, therefore you reduce accident possibilities to save a life, time, and money. On the other hand, monitoring drivers’ behavior and using tracking tools will help you prevent driver high-risk behaviors. This reduces costs in the short run and increases the brand’s popularity and reputation in the long run.

delivery fleet

 Protect & Increase delivery fleet capabilities

improving the Delivery fleet condition is Another feature and benefit of optimizing the delivery fleet. If your delivery planning is not optimal, a lot of pressure will be put on your delivery fleet, including manpower and equipment, which will lead to many problems in the long run.

Reduce Operation costs

Academic researchers suggest last mile delivery as the most expensive activity in logistics – almost 30%-50% of logistics total cost -. Another Delivery optimization advantage is the costs reduction. Route & fleet optimization will reduce fuel, maintenance, driver’s time costs. At the same time, it increases fleet & delivery capacity, the number of happy drivers, and satisfied customers.

Delivery optimization Tools

One of the most up-to-date and popular fleets & delivery route optimization methods is using a good last mile delivery management software. delivery management System allows you to easily manage the entire planning, execution, and monitoring process, and get the highest efficiency in the shortest time possible.


In this article, we found that due to the eCommerce Expanding market, the Delivery sector will also face significant progress in These coming years. Then, we learn about the importance of delivery management. This is one of the most important parts of any organization, and to reduce costs and gain happier customers, each company must move towards improving its Delivery process and system. Delivery route optimization has several benefits for companies such as operations automating, easy scalability, reducing operation costs, and increasing fleet security and efficiency. Nowadays, successful companies tend to use Delivery Management software as the key solution to optimize their fleet and delivery system.

We hope these have helped you optimize your Delivery fleet. Please let us know what you think of this article.

Angariium is a simple and smart delivery management software that helps you manage your fleet and delivery process without any doubt. By using Angariium you have easy access to every feature you need for your managers. delivery management is one of the intelligent features in Angarrium that help you experience agile management. You can easily see our demo and test Angariium software by clicking in bellow button.

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